3) Cemetery Manager III - All Souls Cemetery

#XRA-173; Long Beach, California, United States

Status: Exempt, Full-Time

POSITION SUMMARY 

Under the general direction of the Director, performs a wide range of difficult and complex duties associated with the management of administrative and operational activities of the Cemetery.   Coordinates workflow, oversees and manages a harmonious interaction between Sales, Mortuary and Cemetery personnel.  Uses considerable judgment in directing and managing the Cemetery.  Assists in the planning and design of all products and new developments. 

ESSENTIAL FUNCTIONS

Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work. 

• Plans, schedules, directs and supervises the personnel, grounds and office functions at a cemetery. 

• Formulates, develops and implements short and long-range plans to improve the efficiency and effectiveness of cemetery operations. 

• Assists in maintaining inventory control, land planning and development.  Assists in re-plotting, re-mapping, design, landscape planning and cemetery zoning. 

• Selects, trains, supervises and evaluates the performance of assigned staff.   

• Establishes good employee relations, utilizing established policies, procedures and practices. 

• Prepares, reconciles, balances and reviews a variety of financial and statistical records and reports for submission to central accounting.  

• Ensures the integrity of data entered and maintained in the computerized operating systems and reconciles as needed to manual records. 

• Reviews patron contracts for acceptance. 

• Oversees records retention and archiving. 

• Communicates with administrators and other Archdiocese personnel to coordinate activities, resolve issues, and exchange information. 

• Provides written and oral responses as required to inquiries or complaints regarding operational or administrative matters in such a manner as to protect the Church’s integrity and good public image. 

• Assures compliance with legal and safety requirements, department policies and church directives related to cemetery operations. 

• Attends and conducts staff meetings.  Holds weekly staff meetings to review cemetery performance and key issues. 

• Assures that cemetery buildings and grounds are properly prepared, secured and maintained. 

• Initiates requests and recommendations concerning the purchase, repair or replacement of office and grounds equipment. 

• Advises families and cemetery patrons making pre-need and at-need burial arrangements. 

• Analyzes office and grounds activities and revises workflow and operational procedures as appropriate.  

• Assists in preparing and monitors the annual cemetery budget and controls expenditures accordingly. 

• Interfaces with outside organizations as needed. 

• Interfaces with clergy and parish staffs on a regular basis. 

• Works closely with cemetery religious service coordinators and mortuary staff in scheduling, conducting, and supporting all service activity and special events.   

• Provides specialized information to personnel, patrons and others regarding cemetery rules, regulations and procedures. 

• Resolves operational problems, patron complaints and employee disputes. 

• Performs related duties as required. 

Requirements

MINIMUM QUALIFICATIONS 

Education and Experience 

Any combination of experience and education likely to provide the required knowledge, skills, and abilities, typically: 

• A bachelor’s degree from an accredited college or university with a major in Business Administration preferred.  In the absence of a degree, candidates are required to have completed necessary college-level courses and have the appropriate managerial, supervisory, and administrative work experience. 

• At least 5-years experience in all phases of business management, office administration, and supervision. 

 Knowledge, Skills, and Abilities 

Knowledge of: 

• Principles and practices of management, supervision and training. 

• Accounting and budgeting practices and techniques. 

• Archdiocese organization, objectives and policies. 

• Interpersonal skills including tact, courtesy and diplomacy. 

Skills in: 

• Preparing, reviewing and analyzing financial and statistical data. 

• Coordinating and supervising a variety of diverse activities concurrently. 

• Preparing and controlling budgets. 

Ability to: 

• Plan, organize, coordinate and manage grounds operations and office activities at a cemetery. 

• Select, supervise and train assigned personnel. 

• Communicate and relate to others effectively in written and oral form. 

• Prepare, review and analyze financial statements and reports. 

• Develop and implement long and short term plans to improve the effectiveness and efficiency of cemetery operations. 

• Assure compliance with established cemetery policies, regulations, directives and requirements. 

 Physical and Environmental Requirements

• Position involves periods of sitting, standing and/or walking, including walking of cemetery grounds.  Position requires ability to frequently exert up to 10 pounds of force to move objects and occasionally exert up to 20 pounds. 

• Filing and retrieving documents from 4-drawers-cabinets 5 feet high. 

• Must reach above shoulder for 2 drawers or crouch to reach lower drawers.

 These requirements are representative of minimum levels of knowledge, skills and/or abilities.  Responsibilities may vary according to size of cemetery, total workforce, and whether or not the cemetery has an in-house mortuary. 

Benefits

Our Benefits include:

• Health Insurance (Medical, Dental and Vision)

• Mental Health Services (Employee Assistance Program)

• Pension Plan

• 403B Plan

• Vacation & Sick Time

• Paid Holidays

• Employee Discount Programs (LA Fitness, Hotel Engine, Great Work Perks*)

• *Great Work Perks (Amusement Parks, Car Rentals & Hotel, Restaurant, and Shopping discounts)

Location: 4400 Cherry Ave., Long Beach, California 90807-1801, United States

Open Positions: 1

Salary Range: $80,770/year - $100,960/year

4) FUNERAL SERVICE ASSISTANT - All Souls Mortuary

Status: Non Exempt, Part Time

Salary Range: $18.58 - $21.86/hr
The rate of pay offered to the selected candidate is based on internal pay policy and budget.  Candidates are paid at the minimum of the salary range or no higher than the first quartile of the salary range.  We consider a number of factors when making compensation decisions including, but not limited to, skill sets, experience, training, and other department needs.

In joining our team, you are joining a dynamic group of diverse individuals  committed to the Corporal Works of Mercy. For us, what we do is much more than a job or a career. If you feel called to be of service, we invite you to explore our career opportunities.

 POSITION SUMMARY

Under the general supervision of the Location Manager, the Funeral Services Assistant interacts with families during their time of need and is responsible for creating and maintaining a premier level of client family satisfaction. In addition, this position may perform various services and client relations activities, while establishing and maintaining effective communication of efforts with mortuary office administrative staff, parish priests and mortuary officials.

ESSENTIAL FUNCTIONS

Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work.

·         Set-up and assist with viewings, funeral services, memorial services, etc.

·         Directs calls to appropriate team members.

·         Greets and receives families and/or other persons entering the office for information and assistance. Answers questions, escorts visitors, researches patron files and records and assists as needed.

·         Attends interment services of client families. Expresses personal interest and concern for the family.

·         Maintains a friendly attitude while offering assistance and guidance to all persons entering the location.

·         Assists passengers in and out of limousine with special emphasis and patience given to the handicapped and elderly.

·         Assists in the set-up of services and the movement of the casketed deceased and other related paraphernalia in and out of the visitation area, funeral home, chapel, church or other place of service.

·         Drives the hearse, family limousine or other vehicle in the funeral cortege and/or other funeral related activities.

·         Prepare and/or coordinate memorial materials.

·         Performs other duties as assigned

MINIMUM QUALIFICATIONS

Education and Experience

Any combination of education and experience likely to provide the required knowledge, skills, and abilities, typically:

·         Associate or Bachelor’s Degree preferred.

·         Valid Driver’s License, good driving record and automobile insurance.

Knowledge, Skills, and Abilities

·         Active member of a Roman Catholic faith community.

·         Communicate effectively in written and oral form.

·         Develop and maintain effective working relationships.

·         Must be able to read and interpret Mortuary policies, procedures, contracts and customer files such as interment right records.

·         Provide excellent customer service skills by responding to common inquiries or complaints from customers, co-workers or members of the business community.

·         Effectively present information to patron family members, co-workers and management.

·         Ability to follow multiple pending requests through to completion.

·         Ability to organize and coordinate projects.

·         Calculate figures and amounts such as discounts, interest, proportions and percentages and to apply concepts of basic mathematics.

·         Ability to concentrate and complete moderately complex forms.

·         Work independently with initiative and little supervision.

·         Maintain confidentiality.

·         Understanding of Christian Burial in the Catholic Church.

Physical and Environmental Requirements 

·         Sit for sustained periods of time on a daily basis.

·         Perform tasks requiring intermittent bending, stooping, and walking.

·         Requires ability to frequently lift or move objects 50 pounds or more.

·         Sustain frequent movement of the fingers, wrists, hands, and arms.

·         Ability to express or exchange information by means of the spoken word.

Apply for this position: https://lacatholics.org/open-jobs/

Our Benefits include:

·         Health Insurance (Medical, Dental and Vision)

·         Mental Health Services (Employee Assistance Program)

·         Pension Plan

·         403B Plan

·         Vacation & Sick Time

·         Paid Holidays

·         Employee Discount Programs (24hr Fitness, LA Fitness, Hotel Engine, Great Work Perks*)

·         *Great Work Perks (Amusement Parks, Car Rentals & Hotel, Restaurant, and Shopping discounts)

·         SIGN ON BONUS 

·        ​2% bonus, commensurate with level of annual compensation

·         Must be employed for 6 months - in good standing 

·         Full amount paid at 6 months 

·         Excludes temporary employees